Forgot your Microsoft Surface Duo 2 password or pattern lock? This article explains easy methods to unlock your Microsoft Surface Duo 2 without hard reset or losing any data.
Let’s get started!
There are basically multiple methods to unlock your Microsoft Surface Duo 2, and what method to opt for depends on you.
What You Will Learn:
How To Unlock Microsoft Surface Duo 2 (Windows) Phone- Using Microsoft Account
– Bypassing the Password From Device Security System To Windows
Follow the below steps carefully in order to unlock your Windows phone.
Step 1: Starting with logging-in to your Microsoft Account/Devices.
Step 2: Now, locate the phone in the list and then select the “Find My Phone”.
Step 3: Proceed by tapping on the “Lock”.
Step 4: Once you do that, It will ask you to enter a New Pin. Type in the “New Pin” and then select the “Lock”.
That’s it, now you will be able to access your Windows Phone using the New Pin.
Once, you unlock your phone, now go to settings->Accounts->Sign-in Options and choose “I Forgot My Pin”.
Now, this PIN will be saved and protected by your Device Security System instead of Windows.
Unlock Microsoft Surface Duo 2 (Windows) Using Find My Phone
While you may be able to unlock your Microsoft 1 using Find My Device, this method will erase all the data on your phone.
Here’s how you can do so:
Step 1: First of all, Log in to Microsoft Account-Find My Phone that is linked to your Windows phone by typing the right credentials.
Step 2: Once logged in, now you will face the option “Erase your Phone”.
Step 3: Proceed with clicking the option and further then Microsoft will send a message to your phone to erase.
Step 4: Once, you got the message, slide down the notification panel and tap on the message.
Step 5: Now onward you can remove the password from your Windows Phone.
Hard Reset (Factory Reset) Microsoft Surface Duo 2 to Unlock
If none of the aforementioned methods works in your case, unfortunately, you are left with only option of doing factory reset/hard reset on your Microsoft Surface Duo 2. To do this, follow these steps:
Step 1: Turn Off your Microsoft Surface Duo 2.
Step 2: Now press and hold the Volume Down key and connect your Windows phone to charger. After that, you will be able to see a big exclamation mark on the screen.
Step 3: Follow this sequence (Volume Up, Volume Down, Power, and Volume Down). Press the mentioned keys one by one by following the sequence.
Step 4: Once you do it, you will now see the Phone Reset processing on your Windows Phone screen.
Here, you can follow the detailed guide on Factory Reset/Hard Reset Method (Android).
Please note that hard resetting will erase all the data and settings on your Microsoft Surface Duo 2.
It can be extremely frustrating when you are unable to unlock your own device for the reason being forgetting PIN, password or pattern lock.
However, by following above methods, you can unlock your Microsoft Surface Duo 2 by just logged in to your Microsoft account that is being linked to your Windows Phone.