Forgot your Samsung Galaxy J7 Prime 2 password or pattern lock? This article explains easy methods to unlock your Samsung Galaxy J7 Prime 2 without reset or losing any data.
Let’s get started!
There are basically multiple methods to unlock your Samsung Galaxy J7 Prime 2 smartphone, and what method to opt for depends on you.
Unlock Samsung Galaxy J7 Prime 2 by Answering Google Security Questions
If you have security questions set during under your Google account security, then you will be able to unlock your device by answering these questions.
Step 1: After multiple wrong attempts, you will get “Forgot Pattern” or “Forgot PIN/Password” option.
Step 2: Tap on it, and then select “Answer Questions” option.
Step 3: You will be presented with your Google security questions which you have added in your account. Answer them accordingly.
Step 4: If you answer the security questions correctly, you Samsung Galaxy J7 Prime 2 will unlock.
Step 5: After successful unlock, you will be asked to create new PIN, Password or Pattern Lock for your Samsung Galaxy J7 Prime 2.
Unlock Samsung Galaxy J7 Prime 2 Using your Gmail Account
To unlock Galaxy J7 Prime 2 using your Gmail account, follow below-mentioned steps:
Step 1: After multiple wrong attempts, you will get “Forgot Pattern” or “Forgot PIN/Password” option.
Step 2: Login with your Google (Gmail) account by entering its details such as username/password.
Step 3: Once you are logged in successfully, your smartphone will be unlocked.
Unlock Samsung Galaxy J7 Prime 2 by Hard Reset (Factory Reset)
If none of the aforementioned methods works in your case, unfortunately, you are left with only option of doing factory reset/hard reset on your Samsung Galaxy J7 Prime 2. To do this, follow these steps:
Step 1: Turn Off your Samsung Galaxy J7 Prime 2.
Step 2: Now turn it ON by pressing “Power + Volume Up button” combinations for few seconds until you see Samsung logo on the screen.
Step 3: Select “Yes” option to factory data reset message.
Please note that this will erase all the data and settings on your Samsung Galaxy J7 Prime 2.
Unlock Samsung Galaxy J7 Prime 2 Using Googe Find My Device
While you may be able to unlock your Galaxy J7 Prime 2 using Google Find My Device, this method will erase all the data on your phone.
Here’s how you can do so:
Step 1: Open Google Find My Device and sign in with your Google account.
Step 2: After successful login, you need to select “Erase device” option followed by “Erase all data”.
Step 3: As soon as you hit “Erase” button, the data deletion on your Android device will begin.
Caution: This is non-reversible process.
Samsung Galaxy J7 Prime 2 Specifications
Display and Body
The display is an PLS IPS of 5.5 inches with a corning Gorilla glass protection. The weight of the phone is 170 g with dimensions of 151.7 x 75 x 8 mm .
Platform
This phone works on android 7 which can be upgraded to android 9. The processor is a combination of Exynos 7870 octa, oct a-core CPU and Mali-T830 MP1 GPU.
Memory
The internal memory of the phone is 32GB with 3GB RAM. This can be expanded with external microSDXC for which a dedicated slot is present.
Others Features
The sensors of the phone are specialized for Fingerprint, accelerometer and proximity.
Other features include WLAN, Bluetooth 4.1, GPS, Radio and 2.0 microUSB.
Battery and Charging
It has a Li-Ion 3300 mAh non-removable battery with a talk-time of 21 hrs and music play of 84 hrs.
Conclusion
To conclude, there is no issue at all if you have forgotten your Samsung Galaxy J7 Prime 2 pattern lock or password. You can still unlock it and do not lose any of your important data like photos, contacts etc.
However, you will need to have your Google security questions answer in your mind, or username/password of your Gmail account linked with your Samsung Galaxy J7 Prime 2.