Forgot your Samsung Galaxy J7 Prime 2 password or pattern lock? This article explains easy methods to unlock your Samsung Galaxy J7 Prime 2 without hard reset or losing any data.
Let’s get started!
What You Will Learn:
There are basically multiple methods to unlock your Samsung Galaxy J7 Prime 2, and what method to opt for depends on you.
Unlock Samsung Galaxy J7 Prime 2 by Answering Google Security Questions
If you have security questions set during under your Google account security, then you will be able to unlock your device by answering these questions.
Step 1: After multiple wrong attempts, you will get “Forgot Pattern” or “Forgot PIN/Password” option.
Step 2: Tap on it, and then select “Answer Questions” option.
Step 3: You will be presented with your Google security questions which you have added in your account. Answer them accordingly.
Step 4: If you answer the security questions correctly, you Samsung Galaxy J7 Prime 2 will unlock.
Step 5: After successful unlock, you will be asked to create new PIN, Password or Pattern Lock for your Samsung Galaxy J7 Prime 2.
Unlock Samsung Galaxy J7 Prime 2 Using your Gmail Account
To unlock Samsung Galaxy J7 Prime 2 using your Gmail account, follow below-mentioned steps:
Step 1: After multiple wrong attempts, you will get “Forgot Pattern” or “Forgot PIN/Password” option.
Step 2: Login with your Google (Gmail) account by entering its details such as username/password.
Step 3: Once you are logged in successfully, your smartphone will be unlocked.
Hard Reset (Factory Reset) Samsung Galaxy J7 Prime 2 to Unlock
If none of the aforementioned methods works in your case, unfortunately, you are left with only option of doing factory reset/hard reset on your Samsung Galaxy J7 Prime 2. To do this, follow these steps:
Step 1: Turn Off your Samsung Galaxy J7 Prime 2.
Step 2: Now turn it ON by pressing “Power + Volume Up button” combinations for few seconds until you see Samsung Galaxy J7 Prime 2 logo on the screen.
Step 3: Select “Yes” option to factory data reset message.
Please note that hard resetting will erase all the data and settings on your Samsung Galaxy J7 Prime 2.
Unlock Samsung Galaxy J7 Prime 2 Using Googe Find My Device
While you may be able to unlock your Samsung Galaxy J7 Prime 2 using Google Find My Device, this method will erase all the data on your phone.
Here’s how you can do so:
Step 1: Open Google Find My Device and sign in with your Google account.
Step 2: After successful login, you need to select “Erase device” option followed by “Erase all data”.
Step 3: As soon as you hit “Erase” button, the data deletion on your Android device will begin.
Conclusion
It can be extremely frustrating when you are unable to unlock your own device for the reason being forgetting PIN, password or pattern lock.
However, by following above methods, you can unlock your Samsung Galaxy J7 Prime 2 without losing any of your important data if you remember your Google account security questions’ answer.