Forgot your Samsung Galaxy J5 Prime password or pattern lock? This article explains easy methods to unlock your Samsung Galaxy J5 Prime without reset or losing any data.
Let’s get started!
There are basically multiple methods to unlock your Samsung Galaxy J5 Prime smartphone, and what method to opt for depends on you.
Unlock Samsung Galaxy J5 Prime by Answering Google Security Questions
If you have security questions set during under your Google account security, then you will be able to unlock your device by answering these questions.
Step 1: After multiple wrong attempts, you will get “Forgot Pattern” or “Forgot PIN/Password” option.
Step 2: Tap on it, and then select “Answer Questions” option.
Step 3: You will be presented with your Google security questions which you have added in your account. Answer them accordingly.
Step 4: If you answer the security questions correctly, you Samsung Galaxy J5 Prime will unlock.
Step 5: After successful unlock, you will be asked to create new PIN, Password or Pattern Lock for your Samsung Galaxy J5 Prime.
Unlock Samsung Galaxy J5 Prime Using your Gmail Account
To unlock Galaxy J5 Prime using your Gmail account, follow below-mentioned steps:
Step 1: After multiple wrong attempts, you will get “Forgot Pattern” or “Forgot PIN/Password” option.
Step 2: Login with your Google (Gmail) account by entering its details such as username/password.
Step 3: Once you are logged in successfully, your smartphone will be unlocked.
Unlock Samsung Galaxy J5 Prime by Hard Reset (Factory Reset)
If none of the aforementioned methods works in your case, unfortunately, you are left with only option of doing factory reset/hard reset on your Samsung Galaxy J5 Prime. To do this, follow these steps:
Step 1: Turn Off your Samsung Galaxy J5 Prime.
Step 2: Now turn it ON by pressing “Power + Volume Up button” combinations for few seconds until you see Samsung logo on the screen.
Step 3: Select “Yes” option to factory data reset message.
Please note that this will erase all the data and settings on your Samsung Galaxy J5 Prime.
Unlock Samsung Galaxy J5 Prime Using Googe Find My Device
While you may be able to unlock your Galaxy J5 Prime using Google Find My Device, this method will erase all the data on your phone.
Here’s how you can do so:
Step 1: Open Google Find My Device and sign in with your Google account.
Step 2: After successful login, you need to select “Erase device” option followed by “Erase all data”.
Step 3: As soon as you hit “Erase” button, the data deletion on your Android device will begin.
Samsung Galaxy J5 Prime Specifications
Body & Display
Samsung Galaxy J5 Prime has aluminum/plastic back with a gorilla glass protected screen. The phone weighs about 143g.
The PLS IPS screen of this phone is of 5 inches and runs a resolution of 720 x 1280.
Samsung Galaxy J5 Prime was released in October 2016.
Hardware
A Quad-core 1.4GHz Exynos 7570 processor takes care of the CPU side of this phone. The native OS is Android 6.0.1 (Marshmallow).
Mali-T720 MP2 is the featured GPU. It has 16GB/32GB of storage with 2GB of memory.
Camera
The back camera is of 13MP capable of running 1080p@30FPS, while the camera at the front is of 5MP.
Conclusion
To conclude, there is no issue at all if you have forgotten your Samsung Galaxy J5 Prime pattern lock or password. You can still unlock it and do not lose any of your important data like photos, contacts etc.
However, you will need to have your Google security questions answer in your mind, or username/password of your Gmail account linked with your Samsung Galaxy J5 Prime.
